Here are a couple of problems you may run into, and our suggested solutions.
If you encounter a problem that isn’t covered here, please contact us via our support desk and we’ll get right back to you.
Forge automation actions on a Custom Domain hangs the automation user interface.
When adding DocGen in the Action step of the automation, the app fails to connect, with a spinner when using a Custom Domain.
If you have a Custom Domain like https://bobs.excellent.jira.com and not a https://bobs.atlassian.net you will probably encounter this problem. Currently there is no known workaround for this behaviour. You can track this Atlassian bug at https://jira.atlassian.com/browse/ECO-1293
The following error appears in the Browser Developer Console:
Uncaught Error while sending bridge message: Message received from invalid origin: https://your.custom.domain.com/
Uncaught (in promise) Error: Failed to establish ready state with product